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Designation : Business Development Manager

Location : Remotely

Reports to : Head of Strategy

Role Description

We are looking for a Business Development Manager who is ready to drive remarkable growth and be part of something extraordinary.

In this remote role, He/She will work closely with our UK-based Global Head of Strategy to plan, identify, and win clients across the Americas, with the exciting potential to expand even further. As a global company with clients worldwide, we are seeking someone who understands the dynamics of large international businesses and can deliver results in a fast-paced, global environment.

If you’re passionate about making an impact and thriving in a collaborative, growth-focused setting, this could be the perfect opportunity for you.

Key Responsibility Areas

• Understand the business landscape - The Business Development Manager will have a deep understanding of how clients operate, recognizing their pressures and challenges. Staying ahead of industry trends—whether it’s content, production, channels, or the latest in AI, automation, and data—they bring relevant insights to the table. With experience in a similar role, likely within an agency or related business, they speak the client’s language fluently, consistently adding value from the start and asking the right questions at every level of engagement.
• Turn client’s business challenges into opportunities - Collaborating with senior marketers, marketing operations teams, procurement, and in-house agency leaders, the Business Development Manager will skillfully identify opportunities and recommend solutions that empower clients to achieve their goals more efficiently.
• Respond to the opportunity at every step - The Business Development Manager will expertly manage sophisticated outbound strategies while handling increasing volumes of inbound opportunities. With strong writing and storytelling skills, they will excel in high-stakes pitches and negotiations, confidently closing major deals.
• Leave no stone unturned - This role emphasizes strategic targeting over sheer numbers. We know exactly which clients will benefit from our proposition, and we believe in persistence, even when initial attempts don’t yield immediate results. The Business Development Manager will stay proactive in maintaining and updating our growing client database, ensuring continuous engagement and fostering long-term relationships.
• Lead and work with our leadership - Our Business Development Manager (BDM) will lead our largest market, playing a vital role in defining key propositions, solutions, marketing programs, and processes to ensure our success. Proficient in tools like HubSpot, Google, ChatGPT, and our proprietary MediaFerry AI workflow platform, the BDM will also drive organizational change and innovation, adapting to evolving business needs.
• Be the public face of our company - At EKCS, our Business Development Manager (BDM) will shine at events, a core aspect of our strategy. They will be memorable, tenacious, creative, and engaging, effortlessly drawing clients in with their presence and expertise. Clients will connect with the BDM before even considering our business offerings. Ready to take the stage, the BDM will deliver compelling presentations, confidently representing our brand and inspiring others.
• Be a beacon of light, even when it’s raining - At EKCS, we prioritize people in everything we do. Our Business Development Manager (BDM) will shine as a leader, radiating positivity, resilience, and unwavering commitment. They will recognize that success in target-driven sales stems from persistence, strong ethics, empathy, a robust work ethic, and exceptional collaboration skills—qualities that will be integral to their approach and consistently evident in their work.

Educational Qualification

A Bachelor's degree in Business, Marketing, Communications, or a related field is required. A Master of Business Administration (MBA) or equivalent advanced degree is preferred but not mandatory.

Required Experience

• 7-10 years of proven business development, sales, or account management experience within the marketing, advertising, or creative services industries.
• Experience with US-based and international clients, particularly with large corporations, is a significant advantage.
• Expertise in responding to RFI, RFP and Pitch initiatives.
• Familiarity with CRM systems (HubSpot preferred), along with experience using AI tools (e.g., ChatGPT) and marketing automation platforms (e.g., MediaFerry AI).
• US market knowledge and experience working within agencies or consultancies that serve the North American market.

Skills and Competencies

• Superior communication, presentation, and negotiation skills, with the ability to build strong client relationships and deliver impactful pitches to high-level executives.
• Strong understanding of the latest industry trends in marketing, content production, digital tools, AI, and automation.
• Ability to manage multiple stakeholders across regions, with an understanding of how global corporations operate.
• High emotional intelligence and leadership skills, with the ability to collaborate across teams and drive cross-functional initiatives.

Additional Attributes

• Experience representing the company at industry events and conferences, with strong public speaking and presentation skills.
• A goal-oriented, results-driven attitude with a commitment to ethical business practices and long-term relationship building.
• Knowledge of US business practices, regulations, and cultural nuances to effectively engage with local clients.

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Designation : Quality Analyst (Print ad Production)

Location : Gurugram, Haryana / Remotely

Business/Functional Unit : Business Excellence & Quality Control (BEQC)

Reports to : Quality Assurance Manager

Role Description

The Quality Analyst is responsible for monitoring quality management systems (QMS) and reporting on their effectiveness. They have to assure the existence and effectiveness of procedures that attempt to make sure in advance that the levels of quality will be reached.

Key Responsibility Areas

• Check written text after it has been edited and before it is printed or published.
• Agreeing standards and establishing clearly defined quality methods for staff to apply.
• Setting up and maintaining controls and documentation (error analysis report).
• Supervising technical staff in carrying out tests and checks.
• Making a checklist.
• All the material is included and is in the correct place.
• Auditing any areas of weakness and recommending ways to improve.
• Make sure the Artwork is as per brief and guidelines.
• Support the Department Managers and other members of the on- and off-site management team as required.
• Focus on ensuring the work is delivered on deadline, compiling studio schedules and updating studio schedules regularly, keeping all departments informed about project status if needed and dispatching workload
• Prepare an individual performance dashboard on the basis of error log and recommend for training to reduce errors.
• ISO awareness and need to maintain your own performance record based on allocated jobs.

Competencies

• Concentration, accuracy, consistency and attention to detail.
• The ability to work quickly and accurately under pressure.
• Self-motivation and a methodical approach.
• The ability to concentrate for long periods.
• The ability to work as part of a team.
• Good negotiating skills.

Preferred Qualification & Experience

• Minimum 8 years of role-specific experience
• Satisfactory English communication skills.
• A good standard of English, especially grammar and spelling.
• Required competency
• Knowledge of printing techniques.
• Knowledge in Standard Proofreading marks with PDCA (Plan–Do–Check–Act) approach.
• Knowledge of online reading using Acrobat.
• Knowledge of Photoshop, Illustrator, Indesign.

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Designation : Quality Analyst (Digital)

Location : Gurugram, Haryana / Remotely

Business/Functional Unit : Business Excellence & Quality Control (BEQC)

Reports to : Quality Assurance Manager

Role Description

The Quality Analyst is responsible for monitoring quality management systems (QMS) and reporting on their effectiveness. They have to assure the existence and effectiveness of procedures that attempt to make sure in advance that the levels of quality will be reached.

Responsibilities

A thorough knowledge of the following is mandatory for the person.

• Responsible for catching the content and layout errors and getting them fixed.
• Using various approaches to improve current quality standards and meet desired quality levels.
• Ensuring that each design meets client's expectations and specifications.
• Preventing design defects and reducing the number of feedback to 0.
• Preparing and implementing QC checklists outlining checkpoints for all brand clients.
• Implement attention to detail and expert-level command of written communication
• Developing proofreading/editing ability in a variety of formats and media, including PDF, PowerPoint, digital files, JPG, Microsoft Word and any other format files.
• Apply proficiencies towards design and typography fundamentals.
• Planning, prioritizing, managing and efficiently completing QC of multiple projects to meet project needs and schedules.
• Support the department managers and other members of the team as required.

Role Requirements

• Concentration, accuracy, consistency and attention to detail.
• The ability to work quickly and accurately under pressure.
• Good spoken and written communication skills.
• Knowledge in Standard Proofreading marks with PDCA (Plan–Do–Check–Act) approach.
• Knowledge of Digital banners, E-mailers, Websites.
• Knowledge of Photoshop, Illustrator, Indesign, Animate CC & Google Web Designer will be preferred.

Preferred Qualification & Experience

• Graduate/Post Graduate
• Minimum 6 years of role-specific experience
• Satisfactory English communication skills.
• Required competency

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Designation : Service Delivery Manager/Associate, Service Delivery Manager (Quality-Packaging- Services)

Location : Gurugram, Haryana / Remotely

Business/Functional Unit : Business Excellence & Quality Control (BEQC)

Reports to : Quality Assurance Manager_BEQC

Role Description

You will be deployed in our PrePress & Packaging Design department to ensure the technical accuracy and quality of packaging designs before they go to print. This role involves meticulously reviewing design files, colour management, adherence to prepress standards, guiding the team and data analysis for further improvement. You will work closely with design and QC teams to troubleshoot and resolve print quality issues, ensuring that all packaging services meet the company’s high standards and client expectations. The ideal candidate will have a strong background in checking packaging design, be proficient in current industry-standard requirements, and possess excellent problem-solving skills. Also he/she should run a quality report to management/client on a weekly/monthly basis for further improvement of the business. Must be strong in Quality Management System (QMS) and apply quality assurance wherever required.

Key Responsibility Areas

• Quality Control & Assurance: Ensure all packaging designs meet predefined quality standards and client requirements.
• Process Improvement: Continuously identify and implement improvements in the design and production process to enhance quality and efficiency.
• Technical Proficiency: Maintain up-to-date knowledge of relevant software and tools to ensure high-quality design outputs.
• Compliance & Documentation: Adhere to industry regulations and maintain comprehensive documentation for all quality assurance activities.
• Team Collaboration & Training: Work closely with all the teams and provide feedback to enhance overall quality awareness and skills.
• Quality Standards: Agree on standards and define clear quality methods for the team.
• Control Systems: Establish and manage controls and documentation, including error analysis reports.
• Checklist Creation: Develop a checklist with the department head to ensure task completion.
• Performance Audits: Evaluate weaknesses and suggest improvements.
• Artwork Inspection: Ensure artwork aligns with briefs and guidelines.
• Management Support: Assist the Service Delivery Manager and management team as needed.
• Deadline Adherence: Maintain focus on meeting deadlines, compile and update studio schedules, inform departments about project status, and manage workload distribution.
• Performance Dashboard: Create a personal dashboard based on error logs and plan training to minimise mistakes.
• ISO Compliance: Stay aware of ISO9001 requirements, implement a risk-based approach and record performance based on assigned tasks.

Competencies

• Technical Expertise: Deep understanding of packaging design principles, materials, and industry-specific software.
• Analytical Thinking: Ability to analyse complex data and translate it into actionable quality improvement plans.
• Attention to Detail: Keen eye for detail to identify even the smallest design flaws or inconsistencies.
• Communication Skills: Strong verbal and written communication skills to effectively convey quality standards and processes to team members.
• Problem-Solving: Identify problems, analyse root causes, and implement corrective actions.
• Project Management: Capable of managing multiple projects simultaneously while ensuring quality standards are met.
• Focus and Precision: Maintaining concentration and ensuring precise outcomes.
• Steady Performance: Upholding consistent quality and meticulousness.
• Pressure Resilience: Working swiftly and precisely, even when stressed.
• Self-Drive: Being self-motivated and systematic in approach.
• Sustained Attention: Possessing the stamina to stay focused over extended durations.
• Team Collaboration: Contributing effectively within a team setting.
• Efficient Execution: Employing intelligent strategies for optimal productivity.

Preferred Qualification & Technical Skills

• Graduate in any stream
• A good standard of English, especially grammar and spelling.
• Strong spoken and written communication skills.
• At least 10 years experience in pre-press packaging environment out of which 4 years of managerial experience in packaging quality control.
• Repro / Prepress Knowledge
• Knowledge in Standard Proofreading marks with the PDCA (Plan–Do–Check–Act) approach.
• Knowledge of online reading using Acrobat.
• Experience with Adobe Acrobat DC/PRO, Illustrator, Photoshop, and InDesign for checking packaging designs.
• Knowledge of colour management tools and software to maintain colour accuracy across printing processes.
• Familiarity with prepress and printing software to ensure designs are print-ready and meet production standards.
• Knowledge of printing processes, like gravure, offset, dry offset, digital, flexography etc.

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Designation : Brand Designer

Location : Gurugram, Haryana / Remotely

Business/Functional Unit : Support Marketing

Reports to : Senior Brand Designer

Role Description

Responsible for supporting EKCS marketing and sales team by creative high-impact visual designs and marketing collaterals. The role requires a cross-functional experience and an open minded approach to visual design. The scope of work is broad as the creative requirement could vary from working on a templated presentation to developing a strategic visual design concept from scratch.

Key Responsibility Areas

• Support development of EKCSs visual brand identity across all touchpoints.
• Execute design systems that allow people on and outside of your team to quickly and repeatedly meet brand standards.
• Work in partnership with Marketing, Sales and Operations to understand their needs and provide comprehensive design guidance and support. Also, look at the campaign data to understand what visuals and designs perform better and develop new creative/visual concepts.
• Effectively manage multiple briefs at a time, prioritizing where necessary and providing updates where relevant.
• Create Powerpoint Presentations, Google Slides Decks, Social Media Creatives, Infographics, Videos, Website Landing Pages (UI), Email Designs, Leaflets, White Papers and other marketing collaterals across digital, video and print channels.

Preferred Qualification & Experience

• 5+ years experience as a working creative, plus current title equivalent to Graphic Designer, Art Director, and a matching portfolio.
• Experience developing and/or executing integrated marketing campaigns by collaborating with other designers and marketers.
• Familiar with taking ideation and conception through execution and deployment (experience in B2B marketing environment preferred).
• History collaborating with multiple internal departments to ensure brand standards and strategies through production.
• Ability to deliver work independently while actively helping and supporting others as an essential member of the marketing team.
• Strong portfolio of work including (but not limited to) websites, videos, social media assets, motion graphics, print, infographics, presentations, case studies, event collateral, and illustrations.
• Previous experience with a mission-driven company is preferred.

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Role Description

The Packaging QC is responsible for proofing, editing, and quality controlling packaging layouts produced by the team before client review and approval. This role is essential to ensure that all packaging designs meet the highest standards of quality and accuracy.

Responsibilities

● Proof and edit packaging layouts to ensure they meet client brand guidelines, designer's briefs, legal requirements, and quality standards, and perform quality control checks on all packaging designs before they are approved by the client. ● Maintain a high level of concentration, accuracy, and consistency in all quality control tasks, making sure that all written text is correct after editing and before printing or publishing. ● Ensure quality control by using Adobe Illustrator and Photoshop for detailed quality checks and Adobe Acrobat for online reading and checking. ● Ensure quality standards and methods are agreed upon and set up and maintain control documentation, including error analysis reports. ● Maintain continuous quality control processes by identifying areas of weakness and suggesting ways to improve them. Work rapidly and accurately under pressure to meet tight deadlines.

Role Requirements

● Exceptional focus on accuracy, consistency, and attention to detail. ● Experience in checking written text after editing and before printing or publishing ● Ability to establish and maintain quality standards and methods. ● Foresee, identify, discuss, and resolve any potential problem. ● Skills in auditing areas of weakness and recommending improvement measures. ● Capability to set up and maintain controls and documentation, including error analysis reports. ● In collaboration with the Design Guidelines, review ongoing work and check designs from the work that are clear, logical, comprehensive, and easy to understand for any internal or external user. ● Liaises internally to discuss, manage, and implement changes until final approval.

Preferred Qualification & Experience

● Graduate in any stream ● A good standard of English, especially grammar and spelling. ● Strong spoken and written communication skills. ● Minimum 4 years of packaging industry experience ● Repro / Prepress Knowledge

Technical Skills

● Experience with Adobe Acrobat DC/PRO, Illustrator, photoshop, and InDesign, for checking packaging designs. ● Familiarity with prepress and printing software to ensure designs are print-ready and meet production standards. ● Knowledge of colour management tools and software to maintain colour accuracy across different printing processes. ● Ability to use Microsoft Office Suite for reporting, documentation, and communication. ● Knowledge in Standard Proofreading marks with PDCA (Plan–Do–Check–Act) approach. ● Knowledge of printing techniques.