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Designation: Application Support Engineer

Location: Remotely/Gurugram, Haryana

Role Description

The role involves software support and managing client’s issues by mails and ticketing tools and understanding the client’s hierarchy and mapping the same with the company’s hierarchy while ensuring proper project management that captures all clients’ requirements. The incumbent will be required to streamline business operations, solve and manage product development, provide product training to customers and discuss technical aspects of a production to completion with projects that are technologically sound and aesthetically impressive.

Must have skills

A thorough knowledge of the following is mandatory for the person.

• Working knowledge of :
  - Diagnostic tools such as traceroute, ping, dig, etc.
  - Inspecting web applications using firebug, inspecting elements, etc.
• Basic knowledge of  MySQL database and queries. 
• Basic knowledge of internet protocols such as SSH, FTP, SFTP, HTTP, rsync, NFS, CIFS, etc.
• Familiar with basic Linux commands
• Familiar with FTP clients such as Filezilla, Winscp, cyberduck etc. 
• Ability to analyze complex issues, identify root causes, and propose effective solutions.
• Proficiency in diagnosing and resolving application-related issues efficiently.
• Capability to assess the impact of problems and prioritize them based on urgency and importance.
• Basic knowledge of networking concepts to troubleshoot connectivity issues.
• Ability to understand and empathize with end-users' concerns and provide support in a friendly and professional manner.

Responsibilities

• Providing application support to teams within the organization, and to external clients
• Diagnose and troubleshoot technical issues related to application
• Provide prompt and accurate feedback to customers
• Basic Knowledge of :
  - LAMP application environment
  - WordPress 
• Basix knowledge of PHP, XML, javascript, shell scripting, etc.
• Advanced proficiency in determining the causes of application errors.
• Thorough documentation of support tickets, troubleshooting steps, and solutions for future reference.

Role Requirements

• Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
• Excellent understanding of the technical fundamentals of the Internet.
• Open-minded team player, willing to accept feedback and offer suggestions
• A passion for working with technology

Qualifications
Preferred degree in Computer Science, Information Technology or similar.

Experience

Minimum 4 years of experience

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[et_pb_section fb_built="1" _builder_version="4.16" _module_preset="default" custom_margin="||0px||false|false" custom_padding="30px||0px||false|false" global_colors_info="{}"][et_pb_row _builder_version="4.16" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.21.0" _module_preset="default" global_colors_info="{}"]Designation: Team Leader - Web Development Location: Remotely/Gurugram, Haryana

Role Description

We are seeking an experienced and highly skilled Web Development Team Leader to lead our talented web development team and possess strong expertise in WordPress development and PHP frameworks. He/She will be a key contributor in delivering innovative web solutions, communicating effectively with clients, and ensuring the team's successful performance.

Key Responsibility Areas

Expertise required in WordPress development. Strong proficiency in PHP web frameworks, particularly Laravel. Comprehensive Understanding of OOP (Object-Oriented Programming) principles. Familiarity with MVC design patterns is essential. Experience with the LAMP stack is necessary. Strong Knowledge of front-end technologies, including JavaScript, HTML5, and CSS3. Ability to craft custom page templates from mockups, prototypes, or design files. Demonstrating proficiency with plugins like Elementor, Gutenberg, and Advanced Custom Fields (ACF) is expected. Good Understanding of accessibility and security standards. Should have skills required for integrating multiple data sources and databases into a single system. Awareness of PHP's platform limitations and potential workarounds. Expertise in creating database schemas to support and mirror business processes. Familiarity with code versioning tools, such as Git or SVN, is a valuable addition. Lead and manage a team of web developers, providing technical guidance, mentorship, and performance feedback. Monitor project progress, identify potential issues, and implement corrective actions as needed to ensure successful project delivery. Adhere to high-quality development principles while delivering solutions on time and on a budget. Familiarize yourself with open-source CMS platforms (e.g., Joomla, Drupal, Magento) and PHP frameworks to effectively manage and contribute to projects. Stay updated with industry trends, emerging technologies, and best practices, and share this knowledge with the team. Drive a culture of collaboration, innovation, and continuous improvement within the development team. Role Requirements Communication Skills - Excellent verbal and written communication skills. Have Ability to grasp client requirements, create solutions, and confidently present them during calls. Thinking creatively - He/she must also be able to think outside the box, have meticulous attention to detail and possess problem-solving skills and be innovative. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Preferred Qualification and Experience Minimum 8 years in web development, with at least 3 in a team leader role. Strong expertise in WordPress development and proven experience with PHP frameworks.   [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

[et_pb_section fb_built="1" _builder_version="4.16" _module_preset="default" custom_margin="||0px||false|false" custom_padding="30px||0px||false|false" global_colors_info="{}"][et_pb_row _builder_version="4.16" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.21.0" _module_preset="default" global_colors_info="{}"] Designation: PHP Web Developer Location: Remotely/Gurugram, Haryana

Role Description

We are looking for a talented and experienced PHP Web Developer to join our team and contribute to our web development projects. This person will have a pivotal role in crafting outstanding web experiences utilizing WordPress, Laravel, Magento, Joomla, and other pertinent technologies.

Key Responsibility Areas

Expertise required in WordPress development. Strong proficiency in PHP web frameworks, particularly Laravel. Comprehensive Understanding of OOP (Object-Oriented Programming) principles. Familiarity with MVC design patterns is essential. Experience with the LAMP stack is necessary. Strong Knowledge of front-end technologies, including JavaScript, HTML5, and CSS3. Ability to craft custom page templates from mockups, prototypes, or design files. Demonstrating proficiency with plugins like Elementor, Gutenberg, and Advanced Custom Fields (ACF) is expected. Good Understanding of accessibility and security standards. Role Requirements Programming Languages: Proficiency in PHP, HTML, CSS, JavaScript, and MySQL. Proficiency in WordPress development is essential. Database: Strong experience with database design and management, including MySQL or other relevant database systems. Version Control: Familiarity with Git or other version control systems. Responsive Design: Knowledge of responsive web design principles and experience with mobile-first development. Problem Solving: Strong problem-solving skills and the ability to work independently to find solutions. Communication: Good communication skills, both written and verbal. Ability to work effectively in a collaborative team environment. Attention to Detail: Meticulous attention to detail and commitment to delivering high-quality work. Adaptability: Ability to adapt to changing project requirements and priorities.

Preferred Qualification and Experience Minimum 4 years in web development Strong expertise in WordPress development and proven experience with PHP frameworks   [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

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Designation: Quality Analyst (Packaging)

Location: Remotely/Gurugram, Haryana

Role Description

The Quality Analyst is responsible for monitoring quality management systems (QMS) and reporting on their effectiveness. They have to assure the existence and effectiveness of procedures that attempt to make sure in advance that the levels of quality will be reached.

Key Responsibility Areas

Making a checklist
All the material is included and is in the correct place
Supervising technical staff in carrying out tests and checks
Auditing any areas of weakness and recommending ways to improve
Check written text after it has been edited and before it is printed or published
Agreeing standards and establishing clearly defined quality methods for staff to apply
Setting up and maintaining controls and documentation (error analysis report)
Make sure the Artwork is as per brief and guidelines
Support the Service Delivery Manager and other members of the on- and off-site management team as required
Focus on ensuring the work is delivered on deadline, compiling studio schedules and updating studio schedules regularly, keeping all departments informed about project status if needed and dispatching workload
Prepare an individual performance dashboard on the basis of error log and plan for training to reduce errors
ISO awareness and need to maintain your own performance record based on allocated jobs

Competencies

Concentration, accuracy, consistency and attention to detail.
The ability to work quickly and accurately under pressure.
Self-motivation and a methodical approach.
The ability to concentrate for long periods.
The ability to work as part of a team.
Good negotiating skills.

Preferred Qualification and Experience

A good standard of English, especially grammar and spelling.
Strong spoken and written communication skills.
Knowledge in Standard Proofreading marks with PDCA (Plan–Do–Check–Act)
approach.
Knowledge of online reading using Acrobat.
Knowledge of Photoshop, Illustrator, InDesign & Quark.
Knowledge of printing techniques.

 

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[et_pb_section fb_built="1" _builder_version="4.16" _module_preset="default" custom_margin="||0px||false|false" custom_padding="30px||0px||false|false" global_colors_info="{}"][et_pb_row _builder_version="4.16" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.16" _module_preset="default" global_colors_info="{}"] Designation : Senior Node.js & Angular Developer Location : Remote (occasional requirements in Noida or Gurugram offices)

Role Description

We are seeking an experienced Node.js/Angular developer to join our dynamic team. In this role, you will be responsible for developing and maintaining web applications using Node.js and Angular. You will work closely with our team of designers and developers to create innovative solutions that meet our clients' needs.

Key Responsibility Areas

• Develop and maintain web applications using Node.js and Angular
• Collaborate with designers and other developers to ensure the application is visually appealing, easy to use, and meets the functional requirements
• Write clean, efficient, and well-documented code
• Troubleshoot and debug code as necessary
• Ensure the application is optimized for maximum speed and scalability
• Stay up-to-date with emerging trends and technologies in web development
• Participate in code reviews and contribute to the development of best practices

Competencies

• Strong proficiency in Node.js and Angular
• Experience with RESTful APIs and third-party libraries
• Familiarity with modern front-end build pipelines and tools
• Understanding of fundamental design principles behind a scalable application
• Experience with database technologies such as MongoDB, MySQL, or PostgreSQL
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills  Minimum Qualification
• Minimum 5  years of experience with Node.js and Angular
• Degree in Computer Science or a related field

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