Account Executive

• Designation: Account Executive
• Location: Remotely/Gurugram, Haryana

Role Description

This role is responsible for understanding the clients’ objectives and formulating & agreeing
to time frames while ensuring that the designers have a clear understanding of their briefs
as per the client’s expectations. Additionally, through support and mentoring from account
managers and exposure to scopes of work, client’s campaigns, creative production projects,
estimates, timelines, and deadlines, he/she will learn firsthand and increasingly take a
growing responsibility directly for the same.

Responsibilities

● Working closely with designers, production teams, and vendors.

• • ● Supporting or directly coordinating and setting up a new client in the early stages of
    a new engagement including but not limited to; admin/finance, MediaFerry,
    dedicated teams, and initial estimates/quotes and project plans etc.
    ● Maintain clear communication by phone/email and supporting conference calls with
    clients at all times.
    ● Project coordination including coordination between clients, internal teams and
    vendors.
    ● Good understanding of MediaFerry, EKCS’s workflow management tool.
    ● Plan, prioritize or organize projects or jobs and ensure deliverables are on time and
    on budget and meet client expectations.
    ● Attend weekly Google Meet conference calls with clients and internal team
    meetings as required.
    ● Perform daily shift updates communicating shift / client status
    ● Be ‘on brand’ aware for each client and an initial stage in the QC/QA process to
    ensure all creative production work is delivered ‘right’ first time and consistent with
    agreed Brand Guidelines.
    ● Supporting or directly developing monthly Management Information reporting for
    clients.
    ● Anticipate and rectify issues before they become a problem
    ● Develop and maintain a good understanding of the client and their organization.
    ● Care about all costs – become commercially aware – and highlight any costing
    errors immediately to the Account Manager.
    ● Ensure all jobs are well managed, ensure deadlines are met and that
    implementation is to a high standard.
    ● Take responsibility for contact reports and relevant client administration.
    ● Ensure all client/internal meetings are followed up with relevant reports and
    paperwork
    ● Always working to the maxim that; average or good account management and client
    service is responsive. Great account management and client service is proactive.

Preferred Qualification and Experience

● Minimum 1 years of experience in account/project management or coordination or
similar role with a creative digital agency or creative digital production company or
in-house creative digital production team.
● Bachelor’s degree in Management, Design or a related field or a combination of
education or work experience can be substituted

Role Requirements

● Good communication (written and spoken English), interpersonal skills with a
natural ability to articulate and comprehend design briefs, projects and campaigns.
Good listening and presentation skills.
● Must be organized with a natural attention to detail, able to plan and prioritize
workload with good project coordination skills and ability to manage the completion
of tasks within a set timeline.
● Ideally print & digital creative knowledge and tech-savvy with an understanding of
creative production workflow or tracking systems are all highly desirable.
● Ideally a self-motivated, process-driven individual able to deal with rapid changes in
a fast-paced work environment.